How To Maximize Engagement with CRM Database

Vidlo’s CRM Database is a powerful tool that allows you to capture and track user information from prospective and current customers who interact with your campaigns. While Vidlo does not send outreach emails directly, you can export this data and use it with your own email marketing platform or CRM tool for follow-ups and personalized communication.

By leveraging CRM insights, you can tailor outreach, encourage repeat engagement, and drive deeper brand loyalty.

How to Use the CRM Database Effectively

Segment Your Audience for Personalized Outreach

• Download your CRM data by clicking “Download CSV” in the CRM database tab.
• Once downloaded, you can categorize users in your own CRM or marketing platform based on engagement level, industry, or past interactions.
• This segmentation helps you tailor follow-up messages and make communication more relevant and impactful.
• Example: If a user submitted a video but hasn’t shared it, you can send a reminder with an incentive through your own email tool.

Leverage Email Campaigns to Re-Engage Users

• Use the CRM data to send personalized follow-up emails.
• Encourage users to:
  • Submit a new video
  • Share their content on social media
  • Participate in giveaways, contests, or discount promotions
• This keeps your audience engaged and increases the likelihood of repeat participation.

Track User Interactions and Engagement Trends

• Navigate to the Analytics tab to track how users are interacting with your campaigns.
• Identify highly engaged users and reward them with exclusive incentives.
• Adjust your outreach strategy based on user behavior—whether they opened an email, submitted content, or engaged with your brand.

Export & Integrate CRM Data for Automation

• Click “Download CSV” in the CRM Database tab to export user data.
• Integrate this data into your email marketing platform (Mailchimp, HubSpot, etc.) or CRM software for automated follow-ups.
• This streamlines your communication process, ensuring no leads fall through the cracks.

Personalize Incentives & Campaigns for Better Participation

• Use the CRM data to offer targeted incentives based on user engagement.
• Examples of effective rewards:
  • Exclusive discounts for active users
  • Early access to new products for top content creators
  • Shout-outs on social media for brand advocates
• Personalized rewards encourage ongoing engagement and foster brand loyalty.

Pro Tip: Turn Users into Brand Advocates!

Consistent engagement, personalized messaging, and exclusive incentives help convert one-time users into loyal customers and brand ambassadors.

Check your CRM Database regularly — Download your CRM data often and make sure to update it in your email or CRM platforms. This helps you stay on top of engagement levels and ensures you're always targeting the right audience with timely follow-ups.

By staying consistent, you’ll drive stronger long-term success and build a community of advocates who love your brand!